Frequently Asked Questions (FAQ)

Yes, 51 Game is fully licensed and authorized as an online gaming platform in India.

51 Game was founded in the year 2013.

51 Game provides a generous welcome bonus for new players. Detailed information can be found on our website.

Making a deposit on 51 Game is simple. Just go to the deposit section, choose your preferred payment method, enter the amount, and complete the transaction.

To register, visit our official website or download our mobile app. Click on ‘Sign-Up’ or ‘Register’, fill out the form, accept the Terms of Service, and finish the registration process. You can then log in to your new account.

You must be at least 18 years old, allowed to create only one account, and provide accurate personal details. Providing outdated, false, or fraudulent information is strictly prohibited.

After making your first deposit, you will receive a bonus depending on the amount, ranging from 100 to 100,000 INR.

The Recommendation Code is required during registration. Please use the official code 154713178204 to complete your sign-up.

Yes, it is entirely legal as we are a licensed and official provider of online gaming in India.

No, only one personal account is allowed per player. Attempting to create multiple accounts may result in account deletion.

Registration issues could be due to regional restrictions. Please contact our 24/7 support team for further assistance.

To reset your password, visit the 51 Game website, log into your account, and contact customer service via live chat for assistance with resetting your password.

Yes, 51 Game is fully optimized for PC users, offering enhanced graphics and a smooth, user-friendly interface.

You can check our FAQ section for solutions, ask for help in community forums, or reach out to customer service for support.

Frequent issues include app crashes, slow page loads, and errors with financial transactions.

Ensure your account details are up to date, use a reliable password manager, and contact customer support if you’re still unable to log in.

Make sure you’re using a secure internet connection, change your password regularly, avoid public Wi-Fi for financial transactions, and review your privacy settings.

Set a time and budget limit for your gaming sessions and stick to it. This will help ensure that gaming remains a fun and enjoyable activity.

We aim to respond to all emails within 24 hours. We often reply sooner depending on the current volume of inquiries.

You can reach us through:
– Email: We typically respond within 24 hours.
– Live Chat: Available 24/7 on our website for immediate help.

No, Telegram support is available only during business hours. However, our email and live chat services are available 24/7.

Yes, live chat support is available 24/7 on our website.

Yes, you can reach our support team through the mobile app. The app includes a “Contact Us” section with a form, FAQs, tutorials, and live chat.

Our customer service is provided primarily in English.

Definitely! We’re happy to answer any questions regarding game rules, technical issues, or betting terms.

If you’re having trouble recharging, try a different payment method or bank. Also, make sure your account has enough funds to complete the transaction.

If the funds don’t appear within 5 minutes, contact our live chat support and provide the payment receipt for further assistance.

If an error message appears due to incorrect bank details, contact our live chat support with the correct information to resolve the issue and attempt the withdrawal again.

If you don’t receive the withdrawal within 3 days, please contact our live chat support with a PDF of your bank statement and a video showing the bank statement. Our team will investigate and verify the transaction to prevent fraud.

If your withdrawal fails, provide your game ID and phone number to our live chat support so they can investigate the issue.

Ensure there are no issues with your bank account. If everything is in order, contact our live chat support for further investigation into your game account.